Synapse Engineering & Supply

Get in touch for automation, solar solutions, and industrial supply inquiries.

📞 CONTACT NUMBER

+8801886113236

📧 EMAIL

info.synapseeng@gmail.com

📍 Head-Office

104 House, Park Rd, Mohakhali DOHS, Dhaka - 1206

CONTACT US FOR ANY QUESTIONS



    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS (FAQ)

    What services does Synapse Engineering & Supply provide?

    We provide industrial automation solutions, solar & power systems, and global sourcing of machinery, spare parts, and industrial equipment.

    Do you supply original branded products?

    Yes, we source and supply genuine products from trusted international manufacturers such as Siemens, Schneider Electric, Delta, and other global brands.

    Where are you located?

    Our office is located at:
    104 House, Park Rd, Mohakhali DOHS, Dhaka, Bangladesh

    Do you keep products in stock?

    Some common items may be available in stock. However, most products are sourced on demand based on client requirements.

    Can you import specific products on request?

    Yes, we specialize in sourcing and importing industrial products from China, Germany, and other global markets based on your needs.

    How long does delivery take?

    Delivery time depends on product type and sourcing location.

    • Local supply: 1–3 days
    • Imported products: 7–25 days (approx.)
    Why are prices not shown on the website?

    Prices vary depending on product specifications, quantity, and import cost. Please use the Request a Quote option for accurate pricing.

    How can I request a quotation?

    You can request a quote by:

    • Filling out the website form
    • Contacting us via phone or WhatsApp
    • Sending email with product details
    Do you provide installation or technical support?

    Yes, we provide technical consultation and support for automation and power solutions. Installation support may be available based on project scope.

    Do you offer after-sales support?

    For imported or special-order items, cancellation may not be possible once the order is confirmed.For imported or special-order items, cancellation may not be possible once the order is confirmed.

    Can I cancel an order after confirmation?

    For imported or special-order items, cancellation may not be possible once the order is confirmed.

    What is your return policy?

    Returns are accepted only for defective or incorrect products. Imported and custom items are generally non-returnable.